Need help before you start?

Questions about rules, pricing, checkout, or your account? Send us a note and support will help.

Neon mail sports prediction illustration

Contact Polyfunded support for challenge questions.

Use this page for 1-Step account help, pricing questions, Evaluation rules, checkout issues, Reward Stage questions, and global access. Support can explain the challenge model without treating Polyfunded like a sportsbook.

Best topics to send

Ask about challenge paths, virtual balance tiers, 1-Step Challenge rules, pricing, checkout, account access, or reward review status.

Details that speed up support

Include your account email, challenge path, order ID if available, locale, and the exact rule or checkout question you need answered.

What support cannot do

Support cannot place picks, accept wagers, create a deposited betting bankroll, or guarantee Reward Stage outcomes.

Direct Channel

Use the form for simple questions, or email directly if you need to attach screenshots or account details.

Support direct contact fan with phone

Send support a note.

Ready to start your 1-Step Challenge?

Choose a virtual balance, review every rule, and put your sports prediction process to the test.

Start a Challenge